Solution Overview
MediaVault is designed as a comprehensive solution to meet all the storage, retrieval and analysis needs for your contact center’s media. We’ve made it easy for you to store your media such as call recordings, emails and video recordings in industry leading cloud-based storage and provided you with secure sophisticated tools to retrieve, review and analyze your media. Our solution is designed to meet the needs of contact center operators as well legal and regulatory officers in an organization.
MediaVault Plus includes:
Secure long-term storage and retrieval of media recordings
Secure storage on Amazon S3 or Microsoft Azure cloud
Advanced search capabilities to easily locate recordings
Audit trails for compliance purposes
Quality Monitoring
Discover the Benefits of MediaVault Plus
Cloud based call recording solution with customizable storage durationĀ
Integrates with leading cloud-based call center solutions
Multiple options to save recordings for retrieval and review
Recordings securely stored on Amazonās S3 or Microsoft Azure Cloud storage
Quality Monitoring solution included
Only pay for storage used
Managed support with US-based team