We understand that getting up and running with a robust solution such as MediaVault Plus can seem overwhelming. However, our Services group helps you through every step of the implementation process, trains you thoroughly on the use of the product, and provides ongoing support through the lifetime of your subscription of the MediaVault solution. You begin your journey with an Implementation Manager who acts as the project lead on your implementation and guides you through each step. Once you are ready to Go Live with the solution, we train your team on how to use each feature most effectively. We are only a phone call or email away to answer any of your questions after you begin using the solution.
Our Professional Services team is your implementation partner and guides you through getting started quickly and efficiently.
Our training program includes users and administrator training that is customized to your solution and your needs. Web-based and in-person training options are available.
After your solution is up and running, our support team is available via email, chat, or telephone to assist with all your questions.